FAQ

Prism global FAQ

We support both individuals and companies who need help with visas, relocation, and expansion. Typical clients include retirees, professionals, entrepreneurs, and corporate teams moving talent.

Our core markets are Switzerland, Singapore, the UAE, Hong Kong, USA, Cyprus, and the Philippines. Services and priorities differ by market based on client needs and local rules.

Visa and immigration, company incorporation, tax and compliance guidance, and support with regulatory requirements. We focus on simple, step by step processes and practical documentation.

We aim for a modern, customer focused experience with fast responses, clear next steps, and ongoing support after approval. This positions us against both large firms and low cost providers that can feel transactional or inconsistent online.

Approval assessment before onboarding, competitive fees, fast and reliable communication, efficient processing, a free initial consultation, and long term support for renewals and updates if needed.

No one can guarantee a government decision. Our promise is to accept only cases we assess as approvable and to prepare complete, compliant files that reduce the risk of delays or refusals.That way, in the Philippines we have 100 % approval rate of SSRV applications for example. We will let you know before you commit if we believe your application will succeed.

We prefer fixed or clearly scoped fees with transparent inclusions so clients can budget. Package structures are aligned to the process in each country.

Speed matters. We prioritize prompt replies and efficient case handling, and we keep you updated at each milestone so you always know what happens next. Actual timelines depend on authorities and document readiness.

Start with a free consultation, then an eligibility and document check. After engagement, we prepare forms, coordinate third parties such as banks or medical clinics where relevant, submit your file, and track it through to decision and post approval steps.

Yes. We handle straightforward applications and more complex scenarios, and we map risks early so you can make informed decisions.

We serve an international client base and provide content and communication in multiple languages where possible. If you have a language preference, tell us at booking.

We follow documented processes, respect client confidentiality, and align with regulatory and banking compliance expectations including AML when relevant to your case.

Rules change often. We monitor official updates, adjust checklists, and notify clients when a change affects an active file or upcoming application. Since we have local staff and offices in the countries we serve, we can maintain good relations with authorities, banks and so on. 

Yes. We help with renewals, amendments, dependent updates, and country specific maintenance requirements so your status remains in good standing.

Clients often compare us to large global firms and local specialists. When evaluating, look for transparent pricing, realistic timelines, and responsive support, not just low fees. Trying to apply for visas yourself is sometimes possible but it will take time and you are likely to get lost in the bureaucracy, that is why it is easier to let us assist you.

Use the contact form on your country page to book a free consultation. You will receive a short checklist before the call so we can give specific advice.

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Our story starts over 20 years
ago in Switzerland.

Michael Harris

“Prism has empowered me to start a company in Singapore and create a new life in this beautiful location. My kids love their new school.”
– Michael Harris, Client

Originally founded in 1987 by specialists for international and corporate experts, Prism was created to make cross-border relocation simpler, faster, and more reliable.

What started as a small consultancy firm has now grown and transformed into a worldwide trusted partner for individuals and companies navigating visas, work permits, and business expansion.

With a shared belief that global opportunities should be accessible and well-managed, the owners combine decades of legal, tax, and immigration experience.

Today, Prism operates in multiple countries and supports its clients each year with tailored solutions and hands-on support.

“Prism made the entire work permit process smooth.”

Our team is here to help you through every step of your journey. Whether you’re applying for a visit visa, joining family, or planning a long-term move abroad, we provide clear guidance and complete support from start to finish.

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